Guidelines On Minimum Information Disclosure Requirements for Internet Service Provision and Complaint Handling Mechanism
TRC mandates ISPs to publicly disclose pricing, services, and consumer complaint policies.
News Releases
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Announcement on Progress of the Construction and the Provision of 5G Mobile Services in Cambodia
Smart, Viettel, & CamGSM have deployed 1,494 5G stations across Cambodia.
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TRC and OFCA Sign MoU to Combat Scam and Spam Communications
Cambodia and HK regulators signed an MoU to jointly combat telecom scams and spam
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Decision on the Suspension of the License on Operation and Provision of Internet Services No. 020 T.R.C/D.T.R dated April 2, 2018, granted to Bee Union (Cambodia) Telecom Co., Ltd.
Decision on the Suspension of the License on Operation and Provision of Internet Services
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Announcement on Reactivation of Suspended Mobile Numbers and Retention of Main Account Balances After Service Expiry
From Jan 1, 2026, Reactivate expired SIMs within 180 days by top-up; balances retained 180 days.
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Announcement on the Launch of Online Lists of Qualified Import Agents & Type-Approved Telecom Equipment
TRC launches online lists of qualified import agents and type-approved telecom equipment; public and biz can verify via TRC website.
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Announcement on The Failure of Internet Service Providers to Diligently Fulfill Their Obligations in Restoring and Providing Quality and Timely Internet Services to Users
TRC alerts on ISP delays restoring internet after fiber cuts. Operators may repair immediately.
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Announcement on Rising Incidents of Fraudulent Activities on Telegram
TRC warns of rising Telegram scams involving impersonation, fake prizes, and phishing. Stay safe with 2FA, strong passwords, and verified sessions.
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Announcement On Prohibiting all Import, Supply and Distribution of Illegal Starlink Internet Service Devices and Components
TRC bans illegal Starlink device imports in Cambodia; urges compliance and warns of strict penalties.
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Public Notification On Advertising and the Provision of Telecommunications Services contrary to the Approvals and the Resulting Impact on the the lawful benefits of Consumers
TRC issues warning on telecom service violations impacting users, including reward redemption issues and unauthorized plan changes; urges public vigilance.